Delivery Policy

At spickmart.com, we strive to deliver your orders promptly and securely. Please review our delivery policy to understand our processes and what to expect with your purchase.

1. Order Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Options and Times
We offer flexible delivery options:

• Standard Delivery: Arrives within 3-5 business days.
• Express Delivery: Arrives within 1-2 business days for an expedited service.

Delivery times are estimates and may vary due to factors like location, selected shipping option, or external delays.

3. Delivery Charges
Shipping costs are calculated at checkout based on your location and chosen delivery method. Occasionally, we may offer free shipping promotions, which will be indicated on our website.

4. Delivery Areas
Currently, we deliver within [your primary region, e.g., Bangladesh, or specify other areas]. Check back for updates regarding international delivery options.

5. Order Tracking
Once your order is dispatched, we’ll send you an email with tracking information. You can monitor your delivery status through the courier’s website or the link provided.

6. Delayed Deliveries
While we aim for timely deliveries, there may be delays due to unforeseen circumstances (e.g., weather, courier issues). If your order is delayed beyond the estimated time, please reach out to us for assistance.

7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We’ll work with the shipping provider to resolve the issue and ensure a satisfactory outcome.

8. Contact Us
For questions about your delivery, contact us at:
spickmart.com
Email: support@spickmart.com
Phone: 01000000000